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Medical services for the hotel sector

A traveller seen from behind, with a straw hat and a rucksack, on a country road lined with cypress trees.

With Medyca, you exceed every expectation your guests have

What is Medyca?

Medyca is a multilingual on-call doctor service for tourists, with home visits, specialising in assisting foreign travellers and tourists.

We work closely with the premium & luxury hotel sector throughout Tuscany to ensure the best treatment for their guests.

Find out more about our story.

How do we help your guests?

Feeling unwell on holiday is very annoying. Why add the stress of having to get treatment in a foreign country whose language you do not speak?

We provide medical home visits, directly in the patient's room, in their own language, on the same day as the request.

That way we guarantee the best medical care for your guests, allowing them to stay at your property instead of going back and forth between the hospital and various forms of transport.

How can you use us to improve your service to guests?

If you work in the hotel and/or tourism sector, we want to collaborate for mutual benefit. By working with us, you will guarantee your guests an excellent service that they would not expect at all.

By exceeding your guests' expectations, you will increase their satisfaction. That way they will write better reviews for your property, since you will have provided a service and essential help at a time of need!

How can we work together?

Dr Lenzi, in a white coat, sitting in front of an open window as she writes in a notebook; behind her, a historic building, the Palazzo Pubblico in Siena.

A partnership for mutual benefit.

Medyca wants to improve the quality of tourism in Tuscany. Let's do it together!

We help your guests when they need it, and in return you receive better reviews by offering a service that your guests do not expect and by exceeding their expectations. At no cost to you or your property!

A hotel bell and a “reception” nameplate on a wooden counter.

What do we ask of you in return?

Nothing! You only need to remember our name and contact us when one of your guests needs any kind of medical assistance.

Many hotels have a trusted doctor who lives nearby and helps them in this kind of situation, but relying on a single person does not ensure a constant and timely presence every day of the year.

Keeping our website to hand as well costs you nothing, and if your trusted doctor should not be available, you can always call us.

A row of cypress trees in a rural landscape with a blue sky, a country road and a building in the distance.

How does it work?

You only need to fill in the form on our website to request a medical visit or one of our other medical services (see them here), or you can tell your guests to go to our website “Medyca.it” and do it themselves. There are no costs for your property.

As for payment, you can decide whether to have the patient pay directly, or to pay for the service yourself and then include it among the services your guest used during their stay at your property.

Request a medical visit